How can I print or view my tickets?
Your tickets are available immediately after purchase. You can access them from your confirmation email or directly from your account.
Check your confirmation email
A PDF ticket is attached to your confirmation email, which is sent instantly after payment. The sender is [email protected].
Or open My Tickets
Log in to your account at ticketsministry.com. Click your profile icon and go to My Account → My Tickets. All your bookings are listed here.
Download the PDF
Click the Download button next to the relevant booking to save the PDF to your device.
Print or display on your phone
You can print the ticket and bring a physical copy, or simply show the PDF on your phone screen at the venue entrance. Both are accepted at all TicketsMinistry events.
Or add it to Apple Wallet / Google Wallet
For the fastest entry, add your ticket to Apple Wallet or Google Wallet directly from the confirmation email or My Tickets. It sits on your lock screen with no app login or PDF needed at the gate, and it updates automatically if your booking status ever changes.
Tip
Make sure the QR code is fully visible and not cropped when displaying on your phone. Increase your screen brightness for easier scanning in low light.
Note
Can't find the email? Check your spam or junk folder first. If it's not there, download your ticket directly from My Account → My Tickets.
Related articles
How will I receive my tickets?
Understand how ticket delivery works including email, account access, and what to do if you don't receive your tickets.
How do I know if my ticket is valid?
Learn how to verify your ticket is genuine and what to look for to avoid fake or invalid tickets.
How do I purchase my tickets online?
Step-by-step guide to finding an event, selecting tickets, and completing your purchase on TicketsMinistry.
Still need help?
Our team typically responds within 2 hours on WhatsApp during business hours (Mon–Sat, 9am–7pm).
